Trish McLean

Group CEO

Trish McLean is the CEO of RWR Group which includes specialist recruitment brands; RWR Health, Retailworld, and Hospoworld.

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John Caldwell

Group CEO

John Caldwell is the CEO of RWR Group which includes specialist recruitment brands; RWR Health, Retailworld, and Hospoworld.

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Shaun Crowley

CFO & Head of Franchise Sales Market Development

As our CFO Shaun takes care of all things finance for each of our brands.

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Marcio Freitas

Group Accountant

Marcio is originally from Brazil and has lived in New Zealand for the past 8 years, he has a varied background but found his passion in Accounting.

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Jessica Fisher

Group Operations Executive

Our Operations superstar, Jess supports our global recruitment team and ensures we are efficient and working to best practice systems and processes.

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Jomielle Santos

Group Operations & Training Assistant

Jomielle supports our global recruitment team, providing best practice training to our teams so they can utilise our systems and processes to their maximum potential.

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Hope Brace

Digital Marketing Specialist

Hope lives and breathes all things digital!

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Hannah Evans

Marketing Assistant

Hannah is passionate about all things social!

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Rachel Shields

Agency Director - NSW, SA, ACT

Rachel started her retail career working in one of the most iconic sports fashion brands in the world.

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Katie Lopez

Senior Account Manager - NSW & ACT

Katie brings over 17 years of experience of retail, starting as a casual before discovering her love of everything retail-related - sales, brands, customer service and team development.

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Laura Anderson

Senior Account Manager - NSW & ACT

Laura’s retail career began 14 years ago, where she fell in love with understanding customer’s needs and translating that into warm and committed service.

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Samantha Bekiaris

Account Manager - NSW & ACT

Starting her retail career in 2013 Samantha excelled quickly working in various management roles across iconic Australian and international apparel and footwear retailers.

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Caitlin McDonald

Executive Account Manager - NSW & ACT

Her love for people, talent advisory, the retail industry and finding out what makes each organisation unique comes together in the perfect formula at Retailworld where she is able to collaborate with clients and create the most effective plan to find high-calibre talent within the executive space to elevate their teams and grow their organisations in the right direction.

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Luisa Meza

Account Manager - NSW

With a solid people-centric attitude, Luisa has had a successful 16 years career in retail working in the fashion industry and the Luxury sector as a manager where she discovered her experience could have a more impactful and meaningful influence on people by focusing on helping people find their perfect role.

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Ashleigh Sweet

Candidate Manager - NSW

Ashleigh loves all things fashion and has a passion for helping people achieve their goals. With a background in fashion retail and operations, she understands the importance of finding the right role for each individual to excel in.

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Rachael Fraatz

Agency Manager -VIC

Rachael is a true people person with a genuine passion for retail. Rachael is currently on maternity leave.

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Pravina Liyana

Account Manager - VIC

Pravina has a passion for pairing talented and driven individuals with their dream jobs and helping businesses find the perfect candidates to foster growth and triumph.

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Myles Cameron

Account Manager - VIC

Myles swiftly fell in love with the fast-paced, person-centred nature of the retail industry, and by 18 he grew to multi-state area manager, managing up to 12 stores at a time.

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Dean Roberts

Director - QLD

Dean is a passionate advocate for retail as a career of choice.

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Laura Jones

Account Manager - QLD

An experienced retail manager, Laura has worked in multiple roles across high-end department stores and the fashion space where she loved unleashing her visual merchandising creativity.

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Elissa Crosswell

Director - WA

Elissa is passionate about developing people and building teams. She brings more than 20 years of retail management insight to her recruitment. 

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Hollie Robson

Account Manager - WA

Originally from the UK, Hollie moved to Australia in 2005 and never looked back! Hollie’s passion for people and building relationships led her to recruitment, she loves connecting people to new opportunities and being a part of their career journey.

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Danielle McFadyen

Agency Director - AKL

Danielle’s role as Agency Director sees her lead a team of motivated Account Managers across the Executive and Shopfront space.

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Dana Maruska

Executive Team Leader - AKL

With 12+ years or retail and wholesale experience in varying roles across NZ & Australia, Dana applies her hands-on industry knowledge to specialised executive retail recruitment at Retailworld.

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Georgia Hinton

Shopfront Team Leader - AKL

Georgia's career started in the fashion industry at a young age, evolving into senior leadership positions, HR within the beauty world, and then onto recruitment which she defines as her greatest passion.

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Sophie Kennedy

Account Manager - AKL

Since arriving in New Zealand, Sophie has flourished in volume recruitment, utilising her down to earth, passionate and energetic persona to build fantastic relationships with her clients and candidates.

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Troy Scott

Senior Account Manager - AKL

If he isn't out fishing and enjoying his stunning Waiheke backyard, you'll find Troy sleeves rolled up, working hard to help you find your next dream job!

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Vanessa Stevenson

Director - Lower North Island

Vanessa is our Lower North Island Rock-Star and Director. 

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Stuart Armstrong

Director - South Island

Stuart is part of the powerhouse Recruitment team for the South Island, having moved from Melbourne to Christchurch to take the business on!

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Aligned values are key factors you should consider when choosing a supplier to represent your personal or employment brand.  We’re proud of who we are and strive to work with like-minded people and organisations.


People are the glue at the centre of our values. We work as one to achieve success together. We ooze passion and live life to its fullest.


Delight Stakeholders and leave them with a lasting impression. Exceed expectations by delivering 100% of what we say we will; consistently. We’re all about straight talking - under promise and over deliver. We strive to look after the best interests of all our stakeholders.


We believe in corporate responsibility to give back to our industry and communities while remaining profitable.  This allows us to push the boundaries of success and maximise potential. It’s not just about money.