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John Caldwell

Group CEO

John Caldwell is the CEO of RWR Group which includes specialist recruitment brands; RWR Health, Retailworld, and Hospoworld.

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Trish McLean

Executive Director

Trish McLean is the Executive Director of RWR Group which includes specialist recruitment brands: Retailworld, Hospoworld, RWR Health, and RWR Construction.

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Shaun Crowley

Group COO

Shaun started his career in accounting and finance at 18, and now as Group COO of RWR Group, he leverages his strategic leadership and financial expertise to drive operational efficiency and growth across the brands.

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Tara Goss

General Manager of People & Performance

With over 14 years of global recruitment and training expertise, Tara drives workforce engagement, development, and operational excellence.

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Danielle Dunn

Sales Director - New Zealand

As Sales Director for New Zealand, Danielle supports our Directors and Agency Managers across Retailworld, RWR Exec, and Hospoworld, while also managing our National Sales function to ensure optimal client delivery.

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Elissa Crosswell

Director - WA

Elissa is passionate about developing people and building teams. She brings more than 20 years of retail management insight to her recruitment. 

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Dean Roberts

Director - QLD

Dean is a passionate advocate for retail as a career of choice.

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Vanessa Stevenson

Director - Lower North Island

Vanessa is our Lower North Island Rock-Star and Director. 

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Stuart Armstrong

Director - South Island

Stuart is part of the powerhouse Recruitment team for the South Island, having moved from Melbourne to Christchurch to take the business on!

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Dana Maruska

Agency Manager - AKL

With 12+ years of retail and wholesale experience in varying roles across NZ & Australia, Dana applies her hands-on industry expertise to her role as the Agency Manager at Retailworld Auckland.

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Georgia Hinton

Shopfront Team Leader - AKL

Georgia's career started in the fashion industry at a young age, evolving into senior leadership positions, HR within the beauty world, and then onto recruitment which she defines as her greatest passion. She's currently on maternity leave.

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Sophie Kennedy

Senior Account Manager - AKL

Originally from the UK but now calling NZ home, Sophie is our Auckland based Senior Account Manager specialising in Fashion & Footwear.

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Nita Prakash

Account Manager - Executive

After a successful career in retail people management and high-volume recruitment, Nita found her passion for agency recruitment, specialising in business support roles and mastering the full recruitment cycle to provide clients with tailored talent acquisition strategies.

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Caitlin McDonald

Team Leader - RWR Executive & Retailworld Resourcing NSW

Passionate about connecting top talent with leading brands & businesses, Caitlin brings a mixture of experience including a background in retail management with some of Australia's most popular premium womenswear brands. 

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Laura Anderson

Senior Account Manager - NSW & ACT

Laura’s retail career began 14 years ago, where she fell in love with understanding customer’s needs and translating that into warm and committed service.

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Simon Cook

Account Manager - NSW

With over 20 years in the industry across Retail Operations and Recruitment, Simon brings a wealth of knowledge to the team having seen the retail landscape change and evolve during his time.

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Lily Rees

Agency Manager - VIC

With over 8 years in talent acquisition, HR, and consulting, Lily Rees brings a well-rounded skill set that meets the diverse needs of modern recruitment and people management.

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Chelsea Sapnos

Team Leader Melbourne

Chelsea is known for her strategic, high-impact approach, partnering with senior stakeholders to deliver top talent and drive long-term value in the evolving Retail landscape.

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Alicia Buksh

Account Manager - VIC

With over four years of diverse recruitment experience, Alicia excels in end-to-end hiring across industries, including retail and luxury sectors, with a focus on candidate care and balancing the needs of both candidates and businesses.

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Ava Griffiths

Account Manager - VIC

Ava’s love for shopping, fashion and people is what drives her love for the retail world and finding the perfect fit for clients.

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Laura Jones

Account Manager - VIC

An experienced retail manager, Laura has worked in multiple roles across high-end department stores and the fashion space where she loved unleashing her visual merchandising creativity.

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Jamie Williams

Account Manager - QLD

Having worked in retail for most of his career, Jamie climbed the retail ladder with roles across the UK, NZ and Australian markets. He has a genuine love for all things fashion, technology, and customer service.

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Hollie Gonsalves

Account Manager - WA

Originally from the UK, Hollie moved to Australia in 2005 and never looked back! Hollie’s passion for people and building relationships led her to recruitment, she loves connecting people to new opportunities and being a part of their career journey.

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Liam Turner

Group Systems and Process Coordinator

Liam enhances efficiency and productivity by optimising business systems, streamlining operations, and driving innovation in people-focused environments.

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Krischen Balberan

Group Marketing Manager

Chen is our resident Marketing wiz and has 6 years of experience in helping businesses share their story in ways that create meaningful relationships.

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Chona Fe Mercado

Group Administrator

Whether its handling administrative duties, providing recruitment support, or just being a reliable assistant, Chona is committed to delivering top-notch results.

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Camille Mari

Assistant Accountant

Meet Camille, our Assistant Accountant with a knack for numbers and a passion for creativity.

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Lea Domingo

Team Administration & Training Coordinator - Retailworld SYD & National

Lea is a people-first recruiter with over 10 years of experience connecting top talent to growing businesses across tech, marketing, climate, legal, and more.

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OUR VALUES

Aligned values are key factors you should consider when choosing a supplier to represent your personal or employment brand.  We’re proud of who we are and strive to work with like-minded people and organisations.

People

People are the glue at the centre of our values. We work as one to achieve success together. We ooze passion and live life to its fullest.

Purpose

Delight Stakeholders and leave them with a lasting impression. Exceed expectations by delivering 100% of what we say we will; consistently. We’re all about straight talking - under promise and over deliver. We strive to look after the best interests of all our stakeholders.

Profit

We believe in corporate responsibility to give back to our industry and communities while remaining profitable.  This allows us to push the boundaries of success and maximise potential. It’s not just about money.