Trish McLean

Group CEO

Trish McLean is the CEO of RWR Group which includes specialist recruitment brands; RWR Health, Retailworld, and Hospoworld.

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John Caldwell

Group CEO

John Caldwell is the CEO of RWR Group which includes specialist recruitment brands; RWR Health, Retailworld, and Hospoworld.

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Shaun Crowley

CFO & Head of Franchise Sales Market Development

As our CFO Shaun takes care of all things finance for each of our brands.

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Marcio Freitas

Group Accountant

Marcio is originally from Brazil and has lived in New Zealand for the past 8 years, he has a varied background but found his passion in Accounting.

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Jessica Fisher

Group Operations Executive

Jessica is currently on maternity leave. Our Operations superstar, Jess supports our global recruitment team and ensures we are efficient and working to best practice systems and processes.

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Jomielle Santos

Group Operations & Training Assistant

Jomielle supports our global recruitment team, providing best practice training to our teams so they can utilise our systems and processes to their maximum potential.

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Hope Brace

Digital Marketing Specialist

Hope lives and breathes all things digital!

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Hannah Evans

Marketing Assistant

Hannah is passionate about all things social!

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Rachel Shields

Agency Director - NSW, SA, ACT

Rachel started her retail career working in one of the most iconic sports fashion brands in the world.

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Katie Lopez

Senior Account Manager - NSW & ACT

Katie brings over 17 years of experience of retail, starting as a casual before discovering her love of everything retail-related - sales, brands, customer service and team development.

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Laura Anderson

Senior Account Manager - NSW & ACT

Laura’s retail career began 14 years ago, where she fell in love with understanding customer’s needs and translating that into warm and committed service.

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Samantha Bekiaris

Account Manager - NSW & ACT

Starting her retail career in 2013 Samantha excelled quickly working in various management roles across iconic Australian and international apparel and footwear retailers.

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Monica Ventura

Account Manager - NSW

With experience in a variety of roles from sales to large-format flagship management, Monica knows what it takes to succeed in retail.

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Anu Kalra

Candidate Manager - NSW

Anu moved to Australia from India in 2017 in search of a new adventure, leaving behind a career in fashion design

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Rachael Fraatz

Agency Manager -VIC

Rachael is a true people person with a genuine passion for retail.

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Claire Csonka

Account Manager - VIC & SA

Working her way through the ranks, Claire started her retail career as a casual for one of Australia's largest fast-fashion brands, by the time she was 19 she was running the groups highest turnover store nationwide.

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Stacey Theo

Account Manager -VIC & SA

Stacey's successful career progression from retail to recruitment came from her passion for all things people and building relationships.

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Annalyn Baxter

Account Manager - VIC

Working with some of Australia’s largest fashion brands for over 15 years, Annalyn has gained extensive knowledge of the industry!

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Tempestt Samsonidis

Account Manager - VIC

Tempestt’s career in retail started as a casual sales assistant working her way up to a Senior Manager across small boutiques and large format stores for Australia’s number one beauty retailer.

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Dean Roberts

Director - QLD

Dean is a passionate advocate for retail as a career of choice.

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Kelly Chesson

Account Manager - QLD

Originally from Adelaide, Kelly held a multi site store manager position before moving to Brisbane for a lifestyle/weather change (she hasn’t looked back since!)

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Laura Jones

Account Manager - QLD

An experienced retail manager, Laura has worked in multiple roles across high-end department stores and the fashion space where she loved unleashing her visual merchandising creativity.

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Elissa Crosswell

Director - WA

Elissa is passionate about developing people and building teams. She brings more than 20 years of retail management insight to her recruitment. 

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Hollie Robson

Account Manager - WA

Originally from the UK, Hollie moved to Australia in 2005 and never looked back! Hollie’s passion for people and building relationships led her to recruitment, she loves connecting people to new opportunities and being a part of their career journey.

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Danielle McFadyen

Agency Director - AKL

Danielle’s role as Agency Director sees her lead a team of motivated Account Managers across the Executive and Shopfront space.

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Dana Maruska

Executive Team Leader - AKL

With 12+ years or retail and wholesale experience in varying roles across NZ & Australia, Dana applies her hands-on industry knowledge to specialised executive retail recruitment at Retailworld.

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Georgia McPhail

Shopfront Team Leader - AKL

Straight out of school to university to study design Georgia found a love for everything fashion!

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Sophie Kennedy

Account Manager - AKL

Since arriving in New Zealand, Sophie has flourished in volume recruitment, utilising her down to earth, passionate and energetic persona to build fantastic relationships with her clients and candidates.

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Troy Scott

Senior Account Manager - AKL

If he isn't out fishing and enjoying his stunning Waiheke backyard, you'll find Troy sleeves rolled up, working hard to help you find your next dream job!

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Vanessa Stevenson

Director - Lower North Island

Vanessa is our Lower North Island Rock-Star and Director. 

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Stuart Armstrong

Director - South Island

Stuart is part of the powerhouse Recruitment team for the South Island, having moved from Melbourne to Christchurch to take the business on!

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Victoria Steiner

Account Manager - South Island

Victoria’s passion is all things people and helping to set them up for a successful career!

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Aligned values are key factors you should consider when choosing a supplier to represent your personal or employment brand.  We’re proud of who we are and strive to work with like-minded people and organisations.


People are the glue at the centre of our values. We work as one to achieve success together. We ooze passion and live life to its fullest.


Delight Stakeholders and leave them with a lasting impression. Exceed expectations by delivering 100% of what we say we will; consistently. We’re all about straight talking - under promise and over deliver. We strive to look after the best interests of all our stakeholders.


We believe in corporate responsibility to give back to our industry and communities while remaining profitable.  This allows us to push the boundaries of success and maximise potential. It’s not just about money.