Lead a high-performing apparel & footwear retail network across flagship + outlet stores. Strategic role with growth, impact & leadership.

About the Company:
This company is home to a portfolio of globally recognised apparel and footwear brands, driven by a commitment to excellence. Their mission is to empower athletes, customers, and employees to reach their full potential. With an authentic and values-led culture, they’ve built a dynamic workplace where innovation, teamwork, and customer experience are at the core of everything they do.

About the Role:
We’re seeking either a proven National Retail Manager ready for a fresh opportunity, or a senior Regional Manager looking to step into a national leadership role. You’ll bring a strong background in apparel and/or footwear retail, ideally with experience across both flagship and outlet environments. This is a key senior leadership position, reporting to the General Manager and working closely with the Commercial Manager, as well as the Buying, Planning, and Marketing teams. You’ll play a pivotal role in shaping the strategic direction of the retail network, leading from the front to drive operational excellence and sustained commercial growth.
  
Key Responsibilities:

• Full leadership of all retail store operations across a national network
• Drive performance by ensuring consistent, accurate, and efficient in-store processes
• Establish clear KPIs and accountability frameworks across the retail team
• Lead and evolve the Retail Training Academy (induction, product knowledge, service, sales coaching)
• Champion a culture of service excellence across both stores and support office
• Act as the key conduit between store teams and head office, ensuring clear and effective communication
• Oversee sales management, merchandising execution, and brand standards
• Manage stock, people, and resources to maximise store performance
• Shape and execute strategic initiatives for growth and long-term success

About You:
You’re a commercially minded, hands-on retail leader with a proven track record in the apparel or footwear sectors. You bring deep understanding of both flagship and outlet operations, and you know how to lead high-performing teams while rolling up your sleeves when needed. You're confident navigating a fast-paced, high-volume retail landscape, and you're passionate about creating strong, service-led cultures and scalable success.

If you're ready to take the next step in your career and lead a thriving retail network, we’d love to hear from you.

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