Step into a high-profile luxury fashion brand in one of Melbourne's most stylish retail precincts!

About the Role

An exciting opportunity exists to join our Armadale boutique, where you will be responsible for end-to-end client relationships. These roles are ideal for individuals with a passion for styling, exceptional service, and building long-term client relationships.

In addition to delivering exceptional shopping experiences, you’ll play a key role in client development, boutique operations, and supporting a positive, inclusive culture. With reduced boutique trading hours, Armadale offers the perfect balance of prestige and lifestyle.

Key Responsibilities

• Provide personalised styling and professional service to every client, ensuring loyalty and repeat business
• Achieve sales and service KPIs including sales, UPT, and average transaction values
• Develop and maintain a strong VIP client database through clienteling and CRM systems
• Support boutique operations including stock management, online orders, and loss prevention
• Assist with visual merchandising and store presentation in line with brand standards
• Collaborate with management in monitoring CRM activity, supporting team training, and fostering client engagement strategies
• Contribute to a professional, inclusive, and supportive team environment

What You’ll Bring

• A genuine love for fashion, unique style, and creativity
• Fashion degree or similar education (highly valued) to support in-depth styling and design conversations
• Strong retail experience, ideally in luxury or premium fashion
• Previous exposure to garment construction, styling, or modelling 
• Proven track record of achieving sales and service targets
• Excellent communication skills with the ability to engage clients across all demographics
• Ambition to build a long-term career, with a desire for growth and development opportunities

What’s on Offer

• Salary of $62,000 – $68,000 + Super 
• Uncapped commission structure rewarding your results
• Generous staff discount 
• Ongoing training and career development opportunities, with genuine progression pathways
• Supportive team culture in a premium retail environment
• Reduced boutique trading hours compared to the CBD, offering better work-life balance

This is an urgent opportunity, so don’t delay! 

Apply now or call Isabella on 0455 178 849 for a confidential conversation.

JOB REFERENCE #3960009