Our client is a recognised Australian premium retail brand that has built a loyal following through exceptional customer service, quality products and memorable in-store experiences. Rather than simply making a sale, the focus is on creating genuine connections and helping every customer discover products that suit their lifestyle.
With significant investment planned across the retail network, the business is entering an exciting period of growth. New flagship stores, refurbishments and relocations are already underway, creating genuine opportunities for career progression. Backed by one of the world's largest tea companies, this is a stable and well-established organisation that values its people and invests in their success.
About the Role
An opportunity has become available for an experienced Store Manager to lead the Bondi Junction store, reporting directly to the Area Manager. You'll be responsible for creating an engaging customer experience, developing a high-performing team and driving commercial success, while maintaining the premium standards the brand is known for.
This role is ideal for a leader who enjoys being on the shop floor, coaching their team and building strong customer relationships. You'll have the opportunity to make a genuine impact in a store with significant growth potential and planned investment over the coming years.
Key Responsibilities
- Lead, coach and develop a high-performing retail team.
- Drive sales performance and deliver key commercial outcomes.
- Create an exceptional customer experience through genuine, consultative service.
- Build a positive and engaged team culture that encourages growth and accountability.
- Oversee daily store operations while maintaining premium presentation standards.
- Recruit, onboard and develop team members to support future business growth.
- Analyse store performance and identify opportunities to improve results.
- Maintain high standards across customer service, visual merchandising and operational excellence.
- Previous Store Management experience within premium, specialty or consultative retail.
- A proven ability to coach, develop and inspire a retail team.
- Strong commercial acumen with a track record of achieving sales and KPI targets.
- A customer-first approach with the ability to create memorable in-store experiences.
- Confidence leading from the shop floor and setting the standard for your team.
- Excellent communication and relationship-building skills.
- A positive leadership style that balances accountability with genuine care for your team.
- A proactive approach to learning, development and continuous improvement.
- $68,000 - $70,000 + Super, depending on experience.
- Monthly performance incentive program.
- Tuesday to Saturday roster with no regular late nights.
- Structured onboarding and ongoing leadership development.
- Genuine career progression within a growing premium retail brand.
- Opportunity to lead a store with planned refurbishment and future growth.
- Supportive leadership team with a strong people-first culture.
- Stable, profitable organisation backed by one of the world's largest tea companies.
Ready to take the next step in your retail career? Apply now.
Alternatively, contact Tannisha Mason or email your resume to tannisham@rwr.net.au for a confidential discussion.