This is an exciting opportunity to join a well-established New Zealand retail business with a strong reputation, loyal customer base and a supportive wider leadership team. You'll be taking the lead in a busy retail environment, with the opportunity to make a real impact on store performance, team development and the overall customer experience.
The Role As Store Manager, you'll take ownership of the day-to-day running of the store, leading your team to deliver exceptional service while achieving commercial targets and maintaining high operational standards.
Key responsibilities will include:
- Leading, motivating and developing a team through ongoing coaching, training and performance management.
- Driving sales performance and ensuring the store consistently achieves its targets and KPIs.
- Creating an engaging customer experience and setting high service expectations across the team.
- Managing store budgets, labour costs, stock control and overall operational performance.
- Maintaining excellent visual merchandising and store presentation standards.
- Building a positive team culture where people feel supported, engaged and motivated to succeed.
- Proven experience in a Store Manager or senior retail leadership position.
- A strong track record of leading, coaching and developing retail teams.
- Commercial awareness and confidence managing sales, budgets, labour and KPIs.
- A genuine passion for customer service and creating memorable shopping experiences.
- Strong visual merchandising and operational capabilities.
- The ability to lead by example, build relationships and maintain a positive team environment.
- The opportunity to lead an established, high-performing store.
- Ongoing training, development and support.
- Genuine career progression opportunities within a large and established retail group.
- Generous staff discounts across a portfolio of retail brands.
- A supportive team culture and stable business environment.
Applicants must have the legal right to work in New Zealand.