A proudly Australian fashion brand with a strong heritage and loyal customer following, recognised for its quality, distinctive style and commitment to helping women feel confident. With a strong focus on customer connection, product expertise and beautifully presented stores, the business offers more than just fashion it creates an inspiring and welcoming retail experience.
As the business continues to grow, they're looking for an experienced and commercially driven Store Manager to lead their Canberra DFO location.
This is an exciting opportunity for a hands-on retail leader who thrives on the shop floor, knows how to drive commercial results and is passionate about building a high-performing, engaged team.
Your New Role:
As Store Manager, you'll take full ownership of your store's performance across sales, people, operations and customer experience. You'll lead from the front, inspire your team to achieve results and ensure the store consistently reflects the brand's standards and values.
- Lead, coach and motivate your team to achieve sales budgets, KPIs and exceptional customer service standards.
- Be actively involved on the shop floor, leading by example and delivering an engaging, personalised customer experience.
- Drive commercial performance by analysing sales, traffic and KPI data, identifying opportunities and implementing strategies to maximise results.
- Manage day-to-day store operations, including rostering, wage control, stock management, cash handling and store presentation.
- Build a positive, accountable team culture focused on engagement, development and high performance.
- Recruit, train and develop talent, providing ongoing coaching, feedback and succession planning.
- Maintain exceptional visual merchandising, housekeeping and store presentation standards.
- Drive customer loyalty and omni-channel initiatives, including Click & Collect and Ship from Store.
- Monitor stock loss, shrinkage and operational compliance, ensuring all business policies and procedures are upheld.
- Work collaboratively with senior management and Head Office to implement business initiatives and drive continuous improvement.
- Up to $72,000 + Super + Bonus
- Tuesday - Saturday Roster
- Canberra DFO
If this sounds like your next opportunity, we'd love to hear from you! Apply now or send your resume directly to samanthag@rwr.net.au.