Store Manager – Retail | Customer Experience | High-Value Transactions
Burwood | Full-Time
Are you a confident retail leader who enjoys being hands-on, building customer relationships and taking genuine ownership of a store?
We’re currently partnering with a well-established customer-focused business to recruit a Store Manager for a high-performing retail location in Burwood.
This is an exciting opportunity for an experienced Store Manager, Assistant Store Manager or Senior Retail Leader who thrives in a smaller-format environment and enjoys having real ownership over customer experience, team performance and day-to-day operations.
THE OPPORTUNITY
As Store Manager, you’ll take ownership of the daily operation of the store while creating a welcoming, professional and highly trusted experience for every customer.
You’ll be responsible for:
• Leading and coaching a small, customer-focused team
• Driving sales, KPIs and customer conversion
• Building strong customer relationships and confidently explaining products and services
• Managing cash handling, reconciliation and day-to-day financial processes
• Ensuring operational, security and compliance procedures are followed
• Managing opening and closing procedures and daily store operations
• Supporting rostering, training and performance management
• Identifying opportunities to improve sales and overall store performance
WHAT’S ON OFFER?
• Base salary of $75,000 + Super
• Monthly performance-based bonus scheme
with potential to earn up to approximately $40,000 additional
• Choose your roster!
Five-day working week with roster options including Monday–Friday, Tuesday–Saturday or Sunday–Thursday
• Genuine autonomy within a smaller-format store environment
• A hands-on leadership role where your commercial performance directly contributes to your earning potential
• Opportunity to join an established and growing business
• A customer-focused environment where accuracy, trust and service are highly valued
WHAT WE’RE LOOKING FOR
We’re interested in speaking with retail leaders who can demonstrate:
• Previous Store Manager, Assistant Store Manager, Branch Manager, Supervisor or Senior Sales experience
• Strong commercial awareness and a track record of achieving targets
• Excellent attention to detail
and confidence handling transactions and financial processes
• A warm, professional and trustworthy
approach to customer service
• The ability to work autonomously and remain hands-on
• Strong communication and relationship-building skills
• Confidence coaching and developing
others
• A genuine interest in working in a customer-facing, sales-focused environment
Experience within foreign exchange, banking, financial services or another high-value transaction environment will be highly regarded.
However, this is not essential. We’re also keen to meet strong retail leaders from industries such as jewellery, luxury retail, telecommunications, travel, hospitality, electronics and other specialty retail environments.
WHY THIS ROLE?
This is a great opportunity for a commercially minded retail leader who enjoys being close to the customer, having genuine ownership and being rewarded for their results.
If you’re looking for a role where you can combine leadership, customer service, sales and operational responsibility — with strong earning potential and roster flexibility — we’d love to hear from you.
Apply now for a confidential conversation.
Get in touch
