An iconic Australian brand known for quality and timeless design. With a strong heritage and a loyal customer following, the brand sits confidently in the premium space and continues to evolve while staying true to its DNA.
With a strong brand presence across the country, the focus is on delivering a refined customer experience, strong commercial performance and consistent brand standards across every location.
Your New Role:
As Store Manager, you will take full ownership of a busy outlet environment, leading from the front while driving both performance and team engagement. This is a hands-on role where you will balance the day-to-day operational demands of a high-volume store with the expectation of delivering a premium customer experience at every touchpoint.
You will be responsible for leading, developing and retaining a team, creating a culture that feels both supportive and accountable. At the same time, you will have a strong focus on commercial outcomes, understanding your numbers and using them to guide decisions across the business.
What You Will Get Up To:
- Lead a team in a fast-paced outlet environment, setting clear expectations around service, sales and presentation
- Drive key retail metrics including conversion, ATV and UPT while managing wage control and productivity
- Create a consistent and elevated customer experience that aligns with a premium brand, even within a high-volume setting
- Coach and develop your team through regular feedback, on-the-floor training and structured performance conversations
- Take ownership of visual merchandising standards, stock flow and operational processes to ensure the store runs smoothly
- Build a strong team culture that balances energy, accountability and collaboration
- Use reporting and data to identify opportunities, address challenges and drive continuous improvement
- Proven experience managing a store in a premium environment with high foot traffic.
- Confidence managing volume or outlet setting where pace and pressure are part of the day to day
- Strong commercial understanding with the ability to read and react to store performance
- A hands-on leadership style, leading from the front and staying present on the shop floor
- Experience developing and coaching teams, with a focus on retention and performance
- High attention to detail across visual standards, stock management and overall store presentation
- A natural ability to build relationships with both your team and customers while maintaining brand standards
If this sound like your next role, apply now! Alternatively email resume to enolaz@rwr.net.au or give Enola a call on 0416 544 189 for a confidential chat!