An internationally recognised activewear and lifestyle brand, this global name is redefining the connection between mindful movement, wellness and everyday life. Known for its elevated aesthetic, strong community focus and premium customer experience, the brand has built a global following and continues to grow its presence in Australia. With a powerful studio-to-street philosophy, the brand is about more than product. It’s about creating meaningful connections, building community and delivering an exceptional experience every time a customer walks through the door.
The Role
- This is an exciting opportunity to join the brand’s Bondi Flagship as an Assistant Store Manager (Sales & Service Manager), working closely with the Store Director to lead the commercial and service side of a large, high-performing team.
- This is a highly hands-on leadership position, with approximately 90% of your time spent on the floor. You’ll be coaching, developing and supporting the team in real time, driving exceptional customer experiences and ensuring the team has the product knowledge, confidence and tools to deliver at their best.
- You’ll play a key role in building the clienteling strategy, connecting with the local community and creating memorable experiences through VIP events and elevated customer journeys. You’ll also work closely with the Store Director to identify sales opportunities, deliver commercial strategies and ensure the team consistently reflects the brand.
- You’re a people-first retail leader who thrives in a fast-paced environment and genuinely enjoys being on the floor with your team.
- 3–5+ years’ experience in retail leadership, ideally within premium, luxury, fashion, activewear or a high-volume customer-focused environment
- Strong commercial understanding with experience driving sales, KPIs and exceptional service standards
- A natural coach who develops people through positive, constructive feedback and genuine support
- Passionate about product knowledge and confident in building a team’s technical product expertise
- Strong understanding of clienteling, customer journeys, community engagement and relationship building
- High energy, reliable and supportive, with the maturity to lead within a large and complex team
- Tenacious, resilient and passionate about building a long-term career within a growing global brand
- Experience managing or co-managing large retail teams is highly regarded
- Genuine connection to premium, elevated brands and a customer-first philosophy
- $82k–$85k + Super
- Tuesday–Saturday roster
- High-energy, people-focused leadership environment
- Strong opportunities for career development and progression
- Work alongside an inspiring Store Director who is passionate about developing her team
- Be part of a brand focused on community, customer experience and long-term growth
Ready to take the next step in your retail leadership career? Apply now, or reach out to Samantha on 0449 808 028 or email your resume to samanthag@rwr.net.au