Sales Associate | Joondalup

Sales Associate | Full-Time Joondalup 

Retail rarely offers the chance to genuinely transform how a community lives and commutes, but that is the exact premise behind this opportunity.

Operating from a vibrant hub in Joondalup, the team is searching for a dynamic Sales Associate who treats customer service as an art form rather than a checklist. The mission here goes well beyond shifting stock; it is about championing sustainable, active movement, removing barriers for everyday commuters and weekend explorers, and representing gear that people genuinely fall in love with.

Prior technical mechanical wizardry is not a prerequisite. What matters most is someone driven by authentic human connection, a curiousity to solve problems on the spot, and an appetite to learn from the ground up.

The Package & Perks
  • $63,000 base salary + superannuation + accessible monthly performance bonuses
  • Rotating roster balancing weekday shifts with regular Saturday trade
  • Comprehensive, structured product training and mentorship designed to sharpen customer consulting and retail craft
  • An energetic, welcoming team dynamic built on shared experiences and mutual support
  • The daily satisfaction of helping people trade traffic congestion for a cleaner, planet-friendly commute
What will a day look like 
  • Greeting every person who walks through the doors with warmth and zero pretension.
  • Translating technical features into plain English, helping riders navigate options with complete transparency and zero hard-sell tactics.
  • Following up on test rides, answering queries across phone and email, and turning first-time visitors into long-term community advocates.
  • aking immediate ownership of challenges on the showroom floor without waiting around for instructions.
  • Keeping retail systems running smoothly, handling point-of-sale transactions, store open/close routines, and register balancing.
  • Ensuring bikes, accessories, and displays look sharp, fully stocked, and inspiring at all times.
  • Assisting with unboxing, standard bike assembly setups, and resolving customer warranty inquiries fairly and swiftly.
The Ideal Profile
  • Enjoys striking up conversations, listens intently, and has a natural knack for putting customers at ease.
  • Guided by fair play, honesty, and a commitment to doing what is right for the customer every single time.
  • Sees an obstacle and immediately looks for a workaround with energy and grit.
  • Completely open to feedback, hungry to improve, and motivated to level up personal skills week over week.
  • Methodical with daily store details, dependable on the tools, and quick to pick up new digital platforms.
Next Steps
For candidates ready to step into a consultative, purpose-driven sales career that champions sustainability and healthy living, applications are now open.

For a confidential discussion, contact Elissa on 0484 614 160 or email elissac@rwr.net.au.

Explore more opportunities at  www.retailworldresourcing.com
 
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