Retail Operations Manager

The Organisation:
We are partnering with a well-loved local charitable organisation
operating a network of retail shops and a brand new Donation and Distribution Centre (DDC) in the works. This organisation is in an exciting period of growth and change — and they are looking for someone who can bring fresh ideas, strong commercial thinking and genuine hands-on leadership to help shape the next chapter. If you are the kind of person who rolls their sleeves up, leads from the front and genuinely cares about the people around you, this one is worth reading.

What's In It For You
  • Base salary upto $85k (depending on experience)
  • $10k Annual Bonus based on KPI Achievement 
  • Monday to Friday with occasional weekend availability when needed
  • Use of company car, laptop and phone provided
  • Give back to your community, a role with real purpose — every dollar you drive goes directly back into funding care for those who need it most
The Opportunity: This is a hands-on leadership role that balances commercial development with operational realities across 5 stores and a brand-new DDC, you will be responsible for, but not limited to:
  • Lead — develop and inspire a dedicated team of paid staff and volunteers to deliver excellence across retail and distribution operations
  • Drive Sales — develop smart retail strategies, set performance frameworks and identify new opportunities to grow income across the network
  • Oversee Operations — maintain consistently high standards across all stores in presentation, sales, stock management and customer experience, ensuring the network is well supplied by the DDC.
  • Own Health & Safety — ensure all staff and volunteers work in a safe environment and that incidents are reported and acted on promptly
About You: You are commercially sharp, genuine and down to earth — the kind of leader who gets the best out of people because they trust and respect you. You lead with transparency, make decisions with empathy and bring your team on the journey. You will bring:
  • Proven multi-site or large-scale retail management experience with strong commercial acumen
  • Strong people leadership — coaching, development and holding difficult conversations
  • Ability to self-manage and be solution-focused
  • A passion for sustainability, community and making a real difference
  • A full NZ Driver's Licence and willingness to travel across the region
  • Full NZ working rights
This is a genuinely rare opportunity for someone who wants to lead with purpose, make their mark on a growing organisation and leave things better than they found them. If that sounds like you, we would love to hear from you.

Stuart | 027 916 1728 | stuarta@rwr.co.nz
Apply Now
Apply Now
Interested in this job?
Save job for later
Create Alert

Similar Jobs

SCHEMA MARKUP ( This text will only show on the editor. )