Department Manager - Premium Grocery

Are you an experienced hospitality or retail leader who enjoys being hands-on, leading a team and working in a fast-paced food environment?

ABOUT THE BUSINESS
This premium food retailer is known for its exceptional range of fresh produce, speciality foods, local products and international favourites. With a strong reputation for quality, knowledgeable service and a genuine passion for food, their stores are destinations for food lovers who value great products and an even better customer experience.

ABOUT THE ROLE
As Department Manager – Deli & Chilled Goods, you’ll take ownership of the day-to-day running of a busy department while remaining hands-on with your team and customers. You’ll play an important role in maintaining high standards across the Deli & Chilled Goods department, supporting your team and ensuring the department operates smoothly and efficiently.

You’ll be responsible for:
  • Leading and supporting the Deli & Chilled Goods team on the shop floor
  • Delivering exceptional customer service and product knowledge
  • Maintaining high standards of presentation, quality and food safety
  • Managing the day-to-day operation of the department
  • Supporting team performance, training and development
  • Taking ownership when senior managers are not on site
  • Working closely with the wider leadership team to achieve store targets
  • Being hands-on and leading by example
ABOUT YOU
We’re looking for someone who is energetic, confident and genuinely enjoys working with people and great food.

You’ll ideally bring:
  • Previous experience in Deli, Chilled Goods, grocery or hospitality is preferred
  • Strong customer service and communication skills
  • Experience leading or supervising a team
  • A hands-on approach and willingness to get stuck in
  • A genuine passion for food and quality products
  • Strong organisation and attention to detail
  • Confidence working in a fast-paced environment
  • A positive, team-focused approach
WHAT’S ON OFFER
  • $70-75k per annum based on experience 
  • Opportunity to step into a genuine leadership position
  • A hands-on role within a busy, premium food environment
  • Staff discounts
  • Birthday day off
  • Company incentives 
  • Ad hoc seasonal incentives
  • Genuine opportunities for future career progression
THE OPPORTUNITY
This is an ideal opportunity for a strong hospitality or retail leader looking to build their management experience within a premium food environment.
If you’re ready to take ownership of a Deli & Chilled Goods department and want a role where you can genuinely lead from the floor, we’d love to hear from you.

Applicants must currently reside in New Zealand and have valid working rights.
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