Department Manager - Milford I Premium Grocery

About the Company
This well-established premium food retailer is known for its exceptional range of fresh produce, speciality foods, local products and international favourites.
With a strong reputation for quality, knowledgeable service and a genuine passion for food, their stores are destinations for food lovers who value great products and an even better customer experience.

About the Role
As a Department Manager, you’ll take ownership of the day-to-day running of a busy department, balancing hands-on service with team leadership and operational responsibility.
  • Leading and supporting the team on the shop floor
  • Delivering exceptional customer service and product knowledge
  • Maintaining high standards of presentation, quality and food safety
  • Managing day-to-day department operations
  • Supporting team performance, training and development
  • Taking ownership and responsibility when senior managers are not on site
  • Working closely with the wider leadership team to achieve store targets
  • Being hands-on and leading by example
What We’re Looking For
We’re looking for someone who is energetic, confident and genuinely enjoys working with people and great food.

You’ll ideally bring:
  • Previous experience in grocery or hospitality is preferred  
  • Strong customer service and communication skills
  • Experience leading or supervising a team
  • A hands-on approach and willingness to get stuck in
  • A genuine passion for food and quality products
  • Strong organisation and attention to detail
  • Confidence working in a fast-paced environment
  • A positive, team-focused approach
What’s On Offer
  • Generous salary on offer 
  • Opportunity to step into a genuine leadership position
  • A hands-on role within a busy, premium food environment
  • Staff discounts
  • Birthday day off
  • Free coffee
  • Ad hoc seasonal incentives
  • Genuine opportunities for future career progression
This is an ideal opportunity for a strong hospitality or retail leader looking to build their management experience within a premium food environment.

Please note: Applicants must currently reside in New Zealand and have valid working rights.
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