About the Organisation
Join a purpose‑driven organisation committed to supporting communities across NSW. With a strong focus on sustainability, social impact, and providing a hand‑up to those who need it most, their retail network plays a key role in funding essential services. You'll be part of a team that values collaboration, compassion, and meaningful work.
About the Role
We're looking for an Assistant Store Manager to support the daily operations of a busy Mount Pritchard store. This role suits someone who thrives in a fast‑paced retail environment, enjoys leading people, and wants to make a genuine difference in the community.
You'll be responsible for:
- Supporting the Store Manager with planning, operations, and store performance
- Driving revenue and helping the store achieve sales and surplus targets
- Ensuring all transactions, banking, and reporting are accurate and compliant
- Assisting with staffing levels and managing the store when the Store Manager is away
- Training, coaching, and supporting staff and volunteers
- Maintaining strong stock levels, quality standards, pricing accuracy, and merchandising
- Delivering excellent customer service and handling feedback professionally
- Supporting welfare clients with confidentiality and care
- Upholding a safe, clean, and welcoming store environment
You bring:
- A customer‑centric approach and commitment to great service
- Experience achieving sales and KPI targets
- Strong people‑leadership skills, including coaching and motivating teams
- Excellent communication, influencing, and problem‑solving skills
- Confidence in analysing stock and merchandising to maximise sales
- A genuine interest in developing staff and volunteers
- An interest in retail fashion or visual merchandising is a bonus
Your leadership directly supports the store's ability to meet financial targets, deliver great customer service, and provide essential support to the local community.
If you're ready to step into a meaningful leadership role and grow your retail career, reach out to me at tannisham@rwr.net.au or apply via the link.