Our client is a globally recognised retail business with a unique purpose-driven model, combining commercial success with a commitment to sustainability and community impact. Operating a network of high-volume stores across Australia and North America, the business has built a reputation for delivering great value while helping divert millions of kilograms of reusable goods from landfill each year.
With a strong focus on people development, internal progression and operational excellence, this is an exciting opportunity to join a business where hard work is recognised and career growth is encouraged.
About the Role
An exciting opportunity has become available for an experienced retail leader to join a high-volume store as an Assistant Retail Manager. This is a hands-on leadership role where you'll support the Retail Manager in driving daily operations, leading the team and delivering an exceptional customer experience.
Acting as the Manager on Duty, you'll lead by example on the shop floor, oversee daily trading, coach team members and ensure operational standards are consistently achieved in a fast-paced retail environment.
Key Responsibilities
- Act as Manager on Duty, overseeing the day-to-day operation of the store.
- Lead, coach and support retail team members to deliver outstanding customer service.
- Supervise checkout operations and ensure efficient front-end performance.
- Drive productivity through effective floor management and stock recovery.
- Manage cash handling, banking procedures and daily reconciliation.
- Support loss prevention, safety and operational compliance.
- Assist with training, coaching and developing team members.
- Previous leadership experience within a high-volume retail, hospitality or quick service environment.
- Strong ability to lead, motivate and develop a fast-paced team.
- Confident managing cash handling, banking and daily operational procedures.
- Excellent organisational skills with the ability to prioritise competing tasks.
- Strong communication skills and a hands-on leadership style.
- Passionate about delivering exceptional customer service and achieving operational excellence.
- Competitive base salary of $64,000 plus superannuation .
- Annual performance bonus.
- Rotating roster with genuine work-life balance.
- Structured onboarding and comprehensive training.
- Clear internal career progression opportunities.
- Join a purpose-driven business with a strong people-first culture.
Alternatively, contact Dean Roberts on 0451151145 or email your resume to deanr@rwr.net.au for a confidential discussion.