Support retail operations with admin, travel, reporting and coordination for a luxury brand across ANZ.

Your New Employer:

Join a high performing team behind one of the world’s most respected and finely watch brands. With a strong presence across ANZ, this business is known for its precision, quality and commitment to craftsmanship. The pace is fast, the team is passionate and the standards are high. 

Your New Role: 

As Team/ Operations Assistant, you’ll be the engine room behind retail operations across ANZ. This is a busy, hands on role supporting the Head of Department and Retail Operations Manager across retail, wholesale and marketing. You’ll be juggling event coordination, reporting, presentations, stock support and internal admin – often all in one day.

• Booking and managing all travel arrangements for the team and coordinating meetings, internal conferences and presentation preparation.
• Generating, consolidating and reformatting monthly reports as well as preparing and updating training decks, meeting documents and business plans.
• Managing digital filing systems and general administrative processes.
• Liaising with internal departments to handle stock inquiries, boutique stock analysis and CRM support.
• Researching the luxury market and supporting sales and customer account strategies.
• Coordinating store maintenance including after hours requests and arranging required maintenance. 
• Helping with system audits, policy rollouts and ongoing administration for retail operations.
• Supporting administrative tasks for marketing, retail and wholesale teams when they are out of office.

Experience Checklist: 

• Background in office coordination, executive assistance or team support
• High energy with strong organisational skills
• Confidence juggling shifting priorities and last minute changes
• Previous administration experience, ideally within luxury retail or a similar environment
• Strong communication skills and ability to support busy teams
• Adaptability and a proactive approach to problem solving
• Experience coordinating events, reports or internal communications
• Administration experience supporting retail, wholesale or marketing teams
• Understanding of luxury retail operations or passion for high end products
• Team first attitude with no ego and willingness to do what’s needed

What’s Next?

If you’re organised, proactive and ready to support an incredible team, Apply now! Alternatively give Caitlin a call on 0455 466 307 for a confidential chat or email your resume directly to caitlinm@retailworld.net.au

JOB REFERENCE #3946683