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Customer Service & Admin Coordinator | Leading Retailer | Waikato_NewZealand

Kiwi-owned successful retailer that is home to all the top brands you know and LOVE!

About the company:
This Kiwi-owned successful retail business has been serving its local Waikato community for over 70 years stocking the top brand names in the industry, and selling a wide range of products so you can be sure there will always be exciting new things arriving daily! 

About the Role: 
We are on the lookout for a Customer Service & Admin Coordinator for their Retail Service Centre. This is an office-based role and is based at their Hamilton Support/Service Centre, you will work within a fantastic close-knit team and play a vital role in the day-to-day running of the Service Centre.

Some of your day-to-day tasks will include: 

  • Organise and assist with booking jobs for technicians
  • Respond to all client queries in a prompt and positive manner to resolve any problems that may arise
  • Creating courier tickets and freight consignments
  • Sorting out warranty and non-warranty issues with suppliers and the customer efficiently 
  • Order, receipt and count stock as required
  • Assist with order and receipting stock, and the accurate ticketing and monitoring of products
About You: 
  • Experience in a similar role is needed to hit the ground running, although they will provide training on their specific business etc. 
  • Strong administration skills and ability to ‘spin many plates' at once 
  • Proven stock and inventory management experience
  • You will have exceptional written and verbal communication skills 
  • Proven customer resolution skills - you are a true problem solver 
This is a very exciting and rare opportunity to join a fantastic company and team! So, if this sounds like the role you have been on the hunt for then please click "Apply Now" today, or for any confidential questions please email Dana at; danam@rwr.co.nz

JOB REFERENCE #3397840612

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Customer Service & Admin Coordinator | Leading Retailer | Waikato_NewZealand

  • Category: Customer Service & Sales
  • Location: Waikato_NewZealand
  • Work Type: Full-Time
  • Monday-Friday roster
  • Great base salary, company perks and amazing staff discount
  • Fab team culture, training, development & career progression

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