The Brand
This brand is one of Australia’s leading health and beauty companies. They are one of Australia’s leading health and beauty retailers. The first store opened in 1982 at Highpoint Shopping Centre, Victoria, and today there are more than 470 stores nationally.
Their loyalty club has over 7 million members, making it Australia’s largest health and beauty loyalty program. The brand also supports charity partners through their own foundation – an initiative developed to support women and their families, and they are also a supporter of women’s sporting teams.
With a passion for people, they value their teams and treat everyone as part of the family!
  
The Job
The Retail Manager contributes to the culture of real, classic care by leading a Store based
team to deliver genuine connections with our customers, with a little touch of magic, to ensure they’re a brand that is recognised for and aligned to our unique moments that are important, in line with the brand belief: We believe people only feel better when they feel they matter.

• Provide leadership and inspiration with effective coaching and feedback
• Ensure all customers are provided expert and unparalleled service every time
• Merchandise products to be visually appealing
• Owner of health and safety in the store
• Understand and demonstrate awareness of the Store Budgets, Sales & Basket Size and key Category Performance while ensuring this is filtered down to store Team Members
• Drive individual and store team performance to Achieve all budgeted Performance metrics as detailed in the Financial Year Performance plan each year
• Ensure an understanding of how to positively influence margin through demonstrations of targeted merchandise mix executions and regime selling
• Take ownership of developing the store Team Members confidence and capability
• Ensure recruitment & rostering standards are met in line with expectations and discussions with your Retail Business Leader and People Engagement team
• Individual Development and Performance cycle
• Inventory Integrity management
• Brand Compliance and Consistency

About You

• 5+ years’ experience in a retail management (pharmacy/beauty/big box/large format managers are highly desirable)
• Strong communication skills with the ability to develop and motivate your team
• A commitment to working with Enthusiasm and a Positive Outlook
• Being capable of working both Individually and in a Team environment
• Really demonstrates an understanding and desire to continuously improve
• Can be confident and comfortable to engage with a broad range of
• Customers with empathy
• Has a sound ability to use technology-based platforms including applications,
• web based software and Microsoft office suite
• Interprets instructions for action and is confident to seek further understanding if
• needed
• Demonstrating the ability to prioritise tasks and work to timeframes
• Capable of being active, with time on your feet, moderate lifting and reaching
• all required at times in the role
• Is able to be adaptable and work within an environment of change
• Has the availability to work Flexible hours across the stores trading hours

MAKE AN IMPACT NOW or Call Annalyn on 03 9666 1590 for a comprehensive career discussion!