Join a dynamic team at a leading "Big Box" retailer known for its commitment to exceptional customer service! This is your chance to thrive in a suppo

The Client:
A well-established large-format retailer dedicated to providing top-quality products across DIY, Trade, and Home sectors. They pride themselves on delivering outstanding service through knowledgeable staff who value their customers and offer expert advice. As a fast-paced, family-owned retailer, they are passionate about people and community engagement. They are seeking a new Retail Store Manager to run their successful Ashburton store. 

What We Offer:

• Base salary of $90k - $100k based on experience
• Generous annual bonus up to $15k
• Monday to Friday roster with rotating weekends with other managers
• A stable and supportive team environment focused on family values
• Comprehensive support, training, and ongoing professional development
• Attractive staff purchasing benefits
• Work for a leading New Zealand-owned retailer and be part of a wider network of stores. 

The Role:
As Retail Store Manager, you will report directly to the Regional Retail Manager, driving exceptional customer service and ensuring the operational success of our store. Key responsibilities include:

• Overseeing all operational aspects of the retail store with a focus on financial and non-financial performance metrics
• Leading, mentoring, and developing a high-performing retail team
• Implementing effective HR strategies, including recruitment, training, and performance management with the support of the HR Manager. 
• Monitoring market trends and competitor activities to maximise market share
• Upholding a culture of continuous improvement in health and safety standards
• Championing excellent customer service and satisfaction
• Ensuring a high level of merchandising, stock and inventory and store presentation are maintained.

You must have:

• Proven senior leadership experience of 5+ years  ideally in large-format retail environments OR large teams of 100+
• Demonstrate capability in financial management and operational oversight
• Strong organisational, time management, and commercial acumen
• A passion for delivering exceptional customer service and a genuine passion for retail 
• Ability to thrive in a dynamic, fast-paced environment

Contact:
For a confidential discussion, please call Stuart 027 916 1728 or email stuarta@rwr.co.nz

Note:
Applicants must have valid NZ working rights and reside in NZ and are either based in Ashburton or willing to relocate.

JOB REFERENCE #3942579