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Customer Relationship Specialist | Melbourne_Australia


Exciting opportunity for a Customer Service extraordinaire with Marketing experience to join this GLOBAL Sports and Lifestyle brand! 80k Package!

Are you passionate about Sport, display an active lifestyle and want to work for a Global leader?

We are currently on the hunt for an experienced Customer Relationship Specialist, someone who has the natural ability to build long lasting relationships with ease whilst having a sound background in everything Marketing related!  

You're main purpose will be to maximise the existing customer database by building a deeper, personalised, loyal and strong relationship.  

Some of your daily responsibilities will include, (but not limited to):
  • EDM execution by brand aligned with the marketing calendar and strategy 
  • Project management of marketing activities and events for existing customers 
  • Procurement of key marketing elements - ensuring in stock of core signage and visual presentation elements for all brands and procure required elements that support marketing activities
  • Design, develop and execute campaigns for the various brands 
  • E-Commerce support, provide user experience ideas and support
  • Ensure database accuracy and integrity 
  • Develop and maintain relationships with key Centre Management stakeholders 
  • Respond to store marketing queries within 24 hours and resolve issues 
  • Complete and monitor key analytics on weekly basis, including maintaining the marketing dashboard for all brands 
You should also display the below experience and skills:
  • Basic graphic design skills ( advantageous but not essential)
  • Salesforce Marketing Cloud experience (preferred)
  • Relationship Management skills
  • Analytical skills
  • EDM Marketing experience
  • Project Management skills 
If you are looking for a new and exciting opportunity to really make this role "yours" and work in a fantastic culture that really do value their people, please contact Areta Young-Olsen on 0402 160 601 or please APPLY NOW using the link below.

JOB REFERENCE #021219

Category: Marketing

Location: Melbourne_Australia

Work Type: Full-Time

Hey there, we currently have technology wizards working to make our job application process even better for you!

While we keep them busy, let's get your job application submitted.

Email us your first and last name along with your contact details, the title of the job you're applying for, and your CV to info@retailworldresourcing.com.

Thanks for applying,
Retailworld

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Customer Relationship Specialist | Melbourne_Australia

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